A service member deployed overseas cannot use traditional phone lines to contact loved ones. They will instead have access to email and IM, as well as Internet video phones. The availability of Internet service in both countries limits the tools available. Sometimes, deployed service members will need to pay out of pocket for a phone or Internet access.
Most Soldiers will have access to teleconferencing and email, in addition to internet video phones and email. Some soldiers may have access the internet via a laptop or cell telephone to communicate with family members back home.
However, the Army has rules governing their online behavior. They can be disciplined if a Soldier breaks these rules. They may be subject to revocation or correction of pass privileges depending on the severity. They can also be punished with a counseling statement or revocation of off-post living privileges. Federal laws may also be violated by these violations.
Online behavior of Soldiers can also reflect on their Army membership. They must treat everyone with respect and live Army values offline. This includes refusing to take part in partisan political activity, or in organized communication campaigns for a political party. This includes using social media to express personal opinions. Army personnel are responsible for all online content. They must adhere to the UCMJ at any time.
You can also send care packages or letters to soldiers through the U.S. Military Postal Service. However, the postal service may limit communication while stationed overseas.
Service members can also use social media to share their opinions about political issues. They should avoid engaging in partisan online political activity. They are expected not to be part of a political campaign or party but to voice their opinions as individuals. Interviews as advocates for or against any political party are not permitted.
Many service members will receive laptops with email accounts during a deployment. Some service members may be able access Internet video phones while others only have email access. Some may be required to wait in a line to send or receive mail. These delays can be frustrating to loved ones, but technology makes it easier for service members to stay in touch.
Service members can also use the Internet to talk to civilians. They can use Skype or Facebook Messenger to make phone calls. These services are comparable to video chat in terms of quality. The quality of the calls will depend on the availability of Internet connections and the time difference between countries. They don't need to pay a fee to receive or make calls from civilians.
If a Soldier cannot receive mail or an email, it's important to think about the motives of the sender. They could be an imposter, catfish, or someone who does not have an APO/FPO Address.